Calabrio AB is the Swedish hub of a global tech company specialized in AI-assisted software for contact centers. With offices on Kungsgatan in Stockholm, the team develops powerful tools that help businesses understand customer conversations, schedule agents more intelligently and measure the quality of customer interactions - all gathered in their Calabrio ONE platform.
Since its inception in 1995, Calabrio has grown to deliver software solutions for both major brands and mid-sized organizations. Their platform unites features like forecasting, automatic scheduling, AI-driven quality review, transcription, sentiment analysis and real-time reporting - all aimed at creating better customer experiences and giving agents more control and engagement.
At Calabrio, technology and care come together: they invest in innovation with a clear purpose and place people at the center. This is a workplace where technology is a tool to make everyday life a little easier - for customer service agents and for those who love building solutions that make a difference.
